Know Your Worth: How to Properly Price Your Freelance Services with Brett Fritz
The price of freedom: how freelancers stop guessing and start earning
When a corporate layoff removes the safety net, the response can look like either panic or possibility. For many professionals, the pivot into independent work becomes less a contingency plan and more a calling. Yet the most persistent friction isn’t finding clients; it’s putting a confident, defensible price on the value those clients receive. The conversation with a former sales executive-turned-freelancer turned founder reveals why pricing is less about math and more about identity, market intelligence, and a willingness to run a different kind of race.
A market ballooning with opportunity — and friction
The freelance economy has ballooned into a mainstream labor force. Tens of millions of Americans already sell their skills outside traditional employment, and global estimates are staggering. That growth hides two realities: enormous demand for specialised expertise, and an increasingly crowded marketplace that can reward the lowest bid more readily than the most strategic work. The pandemic accelerated a shift companies had been eyeing for years — remote talent pools and project-based hiring suddenly made operational and financial sense.
That shift created infrastructure: platforms, marketplaces, and tools that match supply and demand. Their success metrics—double-digit year-over-year growth—show that demand is real. But ease of access also created a race to the bottom for price-sensitive buyers and a new stress for sellers who must now prove their worth to distant, cost-conscious decision-makers.
Price is psychology, not just arithmetic
Freelancers frequently default to hourly rates because hours are tangible and clients understand them. But trading time for money places a hard cap on upside and pushes the freelancer into a grind of repetitive work. The alternative — value-based pricing — asks a different question: what is the impact of this work on the client's business? By pricing outcomes, freelancers reframe conversations around return, not time. Making that shift requires confidence and the ability to communicate ROI clearly.
Confidence rarely springs from hope. It grows from research and context. Industry, geography, and client type all matter: a UX designer in fintech will command far different fees than one focused on education; a New York client will often bear a different budget calculus than one in a smaller market. Lacking visibility, many freelancers either undersell themselves to win work or overprice and scare away opportunities.
Where freelancers get stuck — and how to unstick
There are recurring traps that undermine healthy freelance businesses. First, inconsistent income forces a daily hunt for the next project. Second, scope creep drains time when contracts are thin or expectations are vague. Third, many freelancers excel at craft but lack basic business practices such as bookkeeping, formal proposals, and systems to track clients and projects. Finally, isolation erodes growth: without a network, there are fewer benchmarks, fewer stern nudges, and less accountability to evolve.
- Inconsistent revenue becomes manageable with proactive pipeline work and CRM discipline.
- Scope creep is preventable with clear contracts and tiered deliverable options.
- Pricing confusion dissolves with market intelligence and outcome-focused proposals.
Five pragmatic tool categories that professionalize a freelance business
Running a sustainable freelance business requires tools that extend beyond the work itself. They fall into five practical categories that turn talented practitioners into reliable vendors: pricing intelligence and market research, client and project management, contracts and proposals, finance and accounting, and support and learning communities. Each category solves a specific failure mode—uncertainty about rates, lost revenue from missed invoices, legal exposure from vague agreements, and the lonely slog of doing everything alone.
In particular, pricing intelligence platforms translate opaque market signals into actionable benchmarks: industry averages, seasonal trends, and local versus national expectations. Those data points are the scaffolding freelancers need to move from guesswork to strategy.
Rewiring toward outcomes and repeatable growth
Shifting to value-based conversations produces three immediate benefits. First, pricing becomes an offer, not a question. Second, clients begin to evaluate work by impact, which opens the door to retainers and premium engagements. Third, the freelancer reclaims leverage: better clients seek outcomes, and those clients are willing to invest in expertise that reduces risk and accelerates results.
Operational practices amplify this effect. Create proposal templates with tiered options and clear deliverables. Use interactive pricing grids to show clients what different levels of investment buy. Track cash flow with a simple accounting system so pricing decisions reflect profit, not just revenue. And surround yourself with peers who challenge assumptions and share market data.
What sustainable success feels like
The most durable freelancers are both patient and purposeful. They accept that mastery and business fluency take longer than social media timelines imply, and they treat the learning curve as the moat that protects their future earnings. Luck may open a door; disciplined pricing and smart tooling keep it open.
There is a paradox here: as more people chase flexible schedules and autonomy, the skills that win in a crowded market become rarer — rigorous pricing, clear contracts, financial literacy, and a supportive network. Those are not glamorous, but they are the ones that compound into lasting independence.
Reflective thought: Real autonomy in freelancing arrives when a professional moves beyond selling time and begins selling measurable impact, armed with the data and systems that make confident pricing inevitable.
Key points
- Over 75 million Americans consider themselves freelancers today; global counts approach 1.5 billion.
- By 2028 the U.S. freelance workforce is expected to exceed 90 million workers.
- Seventy-four percent of freelancers are unsure if they are pricing services correctly.
- Value-based pricing captures client ROI and avoids the time-for-money trap of hourly rates.
- Five essential tool categories: pricing intelligence, CRM/project management, proposals, accounting, learning/support.
- Market intelligence reveals industry and regional pay gaps, preventing undercharging by service or sector.
- Contracts with interactive pricing grids and clear T&Cs prevent scope creep and protect freelancers.
- A disciplined CRM and pipeline approach reduces income variability and supports predictable growth.




